ITIL® 4 Managing Professional_Create Deliver and Support (CDS)

The ITIL 4 Managing Professional (MP): Create, Deliver, and Support (CDS) certification is designed for IT professionals responsible for end-to-end service delivery, service performance, and continual improvement. This module focuses on effectively integrating value streams and activities to create, deliver, and support IT-enabled services and products.

This course provides practical guidance on service design, development, support, and optimization. It is a key module in the ITIL 4 Managing Professional certification path, equipping learners with the skills to enhance service quality, streamline workflows, and ensure value-driven IT operations.