Key Features: ITIL 4 Foundation Course & Exam
- ✔ Authorized PeopleCert Training Provider – Includes official exam vouchers and two sample papers
- ✔ PeopleCert Plus Membership Included for Free – Enjoy benefits like free exam retake (Take2), official mock exams, digital badges, and access to 150+ eBooks via PeopleCert Library
- ✔ Multiple Delivery Modes – Online Live, Classroom, 1-to-1 and Corporate formats
- ✔ Learnings24x7 was first established in 2014, it is 11 years old. Our lead trainer has over 20 years of industry experience
- ✔ Flexible 1-to-1 Training – Tailored schedules with guaranteed course runs
- ✔Live online sessions tailored for KSA time zones
Get Certified in ITIL 4 - Boost Your IT Career!
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Start your journey toward global ITIL 4 certification with expert-led training. official materials, and exam readiness.
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ITIL® 4 Foundation Course & Exam Overview
ITIL Certification helps you understand the value, cost, and risk in IT Service Management and major restructuring of the ITIL framework. ITIL Foundation Certification showcases procedures and tasks in different checklists based on organization and technology and used in organizational strategies. Obtaining an Information Technology Infrastructure Library certification or ITIL certification is valuable for those aiming to excel in IT service management.
Our entry-level certificate will help you gain an in-depth understanding of the principal practices, components, and strategies of ITIL 4. ITIL 4 helps businesses develop the baseline from which they can prepare, create, and implement their strategies. It is also used to elaborate compliance and major improvement. ITIL 4 certification is essential for professionals seeking to enhance their expertise in IT service management and improve their career prospects. With our certification, you can successfully enable a service organization's competency capacity as well as confidence for action.
We offer the ITIL 4 Foundation course, providing comprehensive ITIL 4 training. As an Australia-based company, we specialize in delivering tailored training solutions in Saudi Arabia, Australia, and other countries. Our ITIL 4 certification is designed to help professionals enhance their IT service management skills. With flexible online training options, you can complete the ITIL 4 course at your convenience. Our competitive certification levels ensure you receive top-quality education at an affordable price. Join our ITIL 4 Certification training online in 2025 and take your IT career to the next level!
Learning Outcome
After the completion of the course, the participants would be able to:
- ✔ Align different service providers with a business's aim of offering optimal services
- ✔ Understand ITIL-related practices for businesses and service management
- ✔ Adopt roles and responsibilities of ITIL 4
- ✔ Implement the best practices of ITIL 4
Program Deliverables
Deliverables of this program include:
- ✔ Study material
- ✔ Mock Exams
- ✔ 16+ hours of live training
- ✔ Exam registration assistance
- ✔ Case studies soft copy
- ✔ Official courseware from Learnings24x7
Experience the Journey Visually
What Our Learners Say
Iqbal Ur Rehman's teaching made the ITIL® 4 Foundation Certification Training easy to grasp. The course was both practical and comprehensive.
I thoroughly enjoyed Iqbal Ur Rehman's hands-on approach during the ITIL® 4 Foundation Certification Training. I cleared my certification on the first attempt!
The ITIL® 4 Foundation Certification Training was made memorable by Iqbal Ur Rehman's real-world examples and clear explanations.
Highly recommended! The ITIL® 4 Foundation Certification Training with Iqbal Ur Rehman was engaging, and the study resources were exceptional.
The pace and structure of the ITIL® 4 Foundation Certification Training by Iqbal Ur Rehman kept me focused and confident from start to finish.
Thanks to Iqbal Ur Rehman’s ITIL® 4 Foundation Certification Training, I not only passed the exam but also gained practical skills I could use immediately.
ITIL® 4 Foundation Course & Exam Overview
ITIL Certification helps you understand the value, cost, and risk in IT Service Management and major restructuring of the ITIL framework. ITIL Foundation Certification showcases procedures and tasks in different checklists based on organization and technology and used in organizational strategies. Obtaining an Information Technology Infrastructure Library certification or ITIL certification is valuable for those aiming to excel in IT service management.
Our entry-level certificate will help you gain an in-depth understanding of the principal practices, components, and strategies of ITIL 4. ITIL 4 helps businesses develop the baseline from which they can prepare, create, and implement their strategies. It is also used to elaborate compliance and major improvement. ITIL 4 certification is essential for professionals seeking to enhance their expertise in IT service management and improve their career prospects. With our certification, you can successfully enable a service organization's competency capacity as well as confidence for action.
We offer the ITIL 4 Foundation course, providing comprehensive ITIL 4 training. As an Australia-based company, we specialize in delivering tailored training solutions in Saudi Arabia, Australia, and other countries. Our ITIL 4 certification is designed to help professionals enhance their IT service management skills. With flexible online training options, you can complete the ITIL 4 course at your convenience. Our competitive certification levels ensure you receive top-quality education at an affordable price. Join our ITIL 4 Certification training online in 2025 and take your IT career to the next level!
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Module 1: Introduction to ITIL 4
- Key concepts of Service Management
- The four dimensions of service management
- Overview of the ITIL Service Value System (SVS)
- The 7 guiding principles of ITIL 4
- Governance & Continual Improvement
- How ITIL aligns with Agile, DevOps, and Lean IT
- Understanding the Service Value Chain (SVC)
- Integration of ITIL practices into the value chain
- ITIL general, service, and technical management practices
- Incident Management – Restoring services quickly
- Problem Management – Preventing recurring issues
- Change Enablement – Managing risks in IT changes
- Service Request Management – Handling customer requests efficiently
- Service Level Management – Defining and meeting SLAs
- IT Asset & Configuration Management – Managing IT assets & configurations
- Official ITIL 4 sample papers and mock tests
- Exam-taking strategies & study techniques
- Live Q&A sessions
- Understand the key concepts and principles of ITIL 4.
- Learn how ITIL supports digital transformation and aligns IT with business objectives.
- Gain knowledge of the Service Value System (SVS) and Service Value Chain (SVC).
- Understand the general, service, and technical management practices of ITIL 4.
- Be fully prepared for the ITIL 4 Foundation Certification Exam.
- IT professionals looking to enhance their IT Service Management (ITSM) skills.
- IT managers, project managers, business analysts, and service desk teams.
- Individuals seeking a globally recognized ITIL 4 certification for career advancement.
- Anyone interested in learning how ITIL aligns with Agile, DevOps, and Lean IT.
- No prior ITIL knowledge is required.
- Recommended for IT professionals working in Service Management or related fields.
- Also suitable for individuals interested in IT governance, service delivery, and IT process improvement.
ITIL 4 Foundation Exam Details:
- Exam Provider: PeopleCert (Web-Proctored Exam)
- Format: Multiple Choice
- Duration: 60 Minutes
- Number of Questions: 40
- Passing Score: 65% (26/40 Correct Answers)
- Retake Option: Available via PeopleCert Exam Voucher
Certification Benefits:
- Recognized by global organizations for ITSM excellence.
- Opens pathways to higher-level ITIL certifications (ITIL Specialist, ITIL Managing Professional, ITIL Strategic Leader).
- Enhances career opportunities in IT Service Management, governance, and digital transformation.
How do I schedule my ITIL 4 exam?
After completing the course, you will receive a PeopleCert exam voucher to schedule your web-proctored exam.
Do I need prior ITIL knowledge?
No, ITIL 4 Foundation is an entry-level certification, and no prior knowledge is required.
What study materials are included?
- Digital eBook
- Official ITIL 4 Sample Papers
How does 1-to-1 training work?
Our 1-to-1 training allows you to schedule sessions at your convenience, making it ideal for urgent learning needs.
Do you offer corporate training?
Yes! We provide customized corporate/in-house training tailored to your organization’s needs.