ITIL® 4 Strategist: Direct, Plan and Improve (DPI)

The ITIL® 4 Strategist: Direct, Plan and Improve (DPI) certification is designed for IT professionals responsible for creating and implementing a strategy for continuous improvement in IT service management (ITSM). This module provides practical skills and knowledge to build an integrated approach to IT governance, strategy, risk management, and continual improvement.

This course equips learners with the tools and techniques needed to drive change, optimize workflows, and improve service value chains.