ITIL 4 Practitioner: Service Request Management

The ITIL 4 Practitioner: Service Request Management certification is designed for IT professionals responsible for handling, managing, and fulfilling service requests efficiently. This module focuses on implementing best practices for service request workflows, automation, and user satisfaction to enhance ITSM efficiency.

This course is part of the ITIL 4 Practitioner certification path, equipping learners with practical skills to optimize service request handling and improve the overall user experience.