ITIL 4 Practitioner: Problem Management

The ITIL 4 Practitioner: Problem Management certification is designed for IT professionals responsible for identifying, analyzing, and resolving recurring IT issues to improve service reliability. This module focuses on proactive problem management, root cause analysis, and minimizing business impact through ITIL 4 best practices.

This course is part of the ITIL 4 Practitioner certification path, equipping learners with practical skills to prevent incidents and enhance IT service performance.