ITIL® 4 Practitioner: Service Configuration Management | LEARNINGS24X7
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ITIL® 4 Practitioner: Service Configuration Management

Overview

The ITIL 4 Practitioner: Service Configuration Management certification is designed for IT professionals who manage and maintain an accurate and reliable configuration management system (CMS). This module covers best practices for tracking, controlling, and verifying IT service assets, ensuring organizations have a clear view of their IT infrastructure components.

This course is part of the ITIL 4 Practitioner certification path, equipping professionals with the practical skills needed to manage service configurations effectively.

Why Choose LEARNINGS24X7?

  • Authorized PeopleCert Training Provider – Includes an official PeopleCert exam voucher.
  • Self-Paced eLearning – Flexible learning at your own pace.
  • Comprehensive Study Materials – Digital eBook, Official Sample Papers.
  • Corporate & Bulk Discounts – Special pricing for teams and organizations.
Course Outline
  • Module 1: Introduction to ITIL 4 & Service Configuration Management
    • Understanding ITIL 4 principles and the importance of Service Configuration Management
    • The role of Configuration Management Databases (CMDBs) in ITSM
    • Identifying service assets, configuration items (CIs), and their relationships
  • Module 2: IT Configuration Control & Asset Tracking
    • Implementing Configuration Management Systems (CMS)
    • Maintaining configuration records, baselines, and version control
    • Managing IT assets throughout their lifecycle
  • Module 3: ITIL 4 Best Practices for Configuration Management
    • Establishing governance policies for Service Configuration Management
    • Integrating Configuration Management with Change, Incident & Problem Management
    • Monitoring configuration data accuracy & integrity
  • Module 4: IT Security & Compliance in Configuration Management
    • Ensuring regulatory compliance & security in IT configurations
    • Managing access control & permissions for configuration data
    • Mitigating risks related to IT service configurations
  • Module 5: ITIL 4 Practitioner Exam Preparation
    • Official ITIL 4 sample papers & mock tests
    • Exam-taking strategies & study techniques
    • Learning Outcomes
    • Understand Service Configuration Management principles and their role in ITSM
    • Implement and maintain a Configuration Management System (CMS)
    • Ensure IT service asset visibility & accuracy
    • Align configuration management with ITIL 4 best practices
    • Be fully prepared for the ITIL 4 Practitioner: Service Configuration Management Certification Exam
    Who Should Attend?
    • IT Service Managers & ITSM Professionals
    • Configuration Managers, IT Asset Managers & IT Architects
    • ITIL 4 Foundation certified professionals looking to specialize in Service Configuration Management
    • Individuals responsible for tracking & controlling IT service assets
    Prerequisites
    • ITIL 4 Foundation Certification
    • Basic knowledge of IT asset and configuration management principles
    Exam & Certification

    ITIL 4 Service Configuration Management Exam Details:

    • Exam Provider: PeopleCert (Web-Proctored Exam)
    • Format: Multiple Choice
    • Duration: 60 Minutes
    • Number of Questions: 40
    • Passing Score: 70% (28/40 Correct Answers)
    • Retake Option: Available via PeopleCert Exam Voucher

    Certification Benefits:

    • One of the modules required for ITIL 4 Practitioner certification
    • Enhances career opportunities in IT service configuration & IT asset management
    • Recognized globally for expertise in Service Configuration Management
    Frequently Asked Questions (FAQs)

    How do I schedule my ITIL 4 Service Configuration Management exam? After completing the course, you will receive a PeopleCert exam voucher to schedule your web-proctored exam.

    Do I need prior ITIL knowledge? Yes, ITIL 4 Foundation Certification is a prerequisite for this course.

    What study materials are included?

    • Digital eBook
    • Official ITIL 4 Sample Paper

    Do you offer corporate training? Yes! We provide customized corporate training tailored to your organization’s IT asset management needs.

    Enroll Now & Get ITIL 4 Certified!

    Advance Your ITSM Career with ITIL 4 Practitioner: Service Configuration Management Certification!

    Contact Us for Enrollment & Group Discounts

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