ITIL 4 Practitioner: Change Enablement | LEARNINGS24X7
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ITIL 4 Practitioner: Change Enablement

Overview

The ITIL 4 Practitioner: Change Enablement certification is designed for IT professionals responsible for planning, managing, and controlling changes within IT services to minimize risks and disruptions. This module focuses on best practices for change assessment, implementation, and governance to ensure a seamless transition while maintaining business continuity.

This course is part of the ITIL 4 Practitioner certification path, equipping learners with practical skills to effectively manage change and improve IT service adaptability.

Why Choose LEARNINGS24X7?

  • Authorized PeopleCert Training Provider – Includes an official PeopleCert exam voucher.
  • Self-Paced eLearning – Flexible learning at your own pace.
  • Comprehensive Study Materials – Digital eBook, Official Sample Papers.
  • Corporate & Bulk Discounts – Special pricing for teams and organizations.
Course Outline
    Module 1: Introduction to ITIL 4 & Change Enablement
    • Understanding ITIL 4 principles and service management.
    • The role of Change Enablement in IT service operations.
    • Managing change risks and business impact.
    Module 2: Change Types & Risk Assessment
    • Defining standard, normal, and emergency changes.
    • Conducting change impact analysis and risk assessment.
    • Prioritizing and categorizing change requests.
    Module 3: Change Control & Approval Workflows
    • Establishing change advisory boards (CABs) and governance.
    • Automating change workflows for efficiency.
    • Coordinating with stakeholders for approval and implementation.
    Module 4: ITIL 4 Best Practices for Change Management
    • Aligning change enablement with ITIL 4 service strategy.
    • Monitoring and evaluating change success.
    • Continuous improvement in change management processes.
    Module 5: ITIL 4 Practitioner Exam Preparation
    • Official ITIL 4 sample papers and mock tests.
    • Exam-taking strategies & study techniques.
Learning Outcomes
  • Understand how to manage change effectively while minimizing risks.
  • Learn best practices for assessing, approving, and implementing changes.
  • Gain expertise in ITSM tools, automation, and governance for change enablement.
  • Be fully prepared for the ITIL 4 Practitioner: Change Enablement Certification Exam.
Who Should Attend?
  • IT professionals responsible for change management and IT governance.
  • IT service managers, release managers, and change coordinators.
  • ITIL 4 Foundation certified professionals aiming to progress to Practitioner level.
  • Individuals seeking expertise in change control, risk management, and IT service adaptability.
Prerequisites
  • ITIL 4 Foundation Certification.
  • Basic knowledge of IT change management and governance frameworks.
Exam & Certification

Exam Provider: PeopleCert (Web-Proctored Exam)

Format: Multiple Choice

Duration: 90 Minutes

Number of Questions: 40

Passing Score: 70% (28/40 Correct Answers)

Retake Option: Available via PeopleCert Exam Voucher

Certification Benefits:

One of the four modules required for the ITIL 4 Managing Professional (MP) certification.

Enhances career opportunities in customer experience, relationship management, and ITSM strategy.

Recognized globally for stakeholder engagement and service value creation.

Frequently Asked Questions (FAQs)

How do I schedule my ITIL 4 Change Enablement exam? After completing the course, you will receive a PeopleCert exam voucher to schedule your web-proctored exam.

Do I need prior ITIL knowledge? Yes, ITIL 4 Foundation Certification is a prerequisite for this course.

What study materials are included?

Digital eBook

Official ITIL 4 Sample Paper

Do you offer corporate training? Yes! We provide customized corporate training tailored to your organization’s needs.

Enroll Now & Get ITIL 4 Certified!

Advance your ITSM career with the ITIL 4 Managing Professional CDS Certification!

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